Coffee, croissants and comms. What could be a better way to start your day in #wonkcomms? WonkComms have teamed up with Soapbox to offer the UK WonkComms community a regular opportunity to get together and discuss some of the big challenges of delivering communications in think tanks and research organisations.
Join us for the eleventh session, ’Responding to a comms crisis’ from 8.30am to 10:30am on Thursday 30th November 2017 at the Soapbox studio in London.
PLEASE NOTE THE NEW ADDRESS: Soapbox has moved offices to 126 Back Church Lane, London E1 1FH. The nearest tube stations are Aldgate, Aldgate East, Tower Hill and Whitechapel.
People talk about turning crises into opportunities, but for many comms professionals, the most you can hope for is to weather the storm. But are there better, more disciplined approaches? Is there training that can really help us expect the unexpected? How can we even begin to measure our success?
Most comms teams have dealt with the Monday-morning surprise: a journalist phoning up with a very difficult question; a mistake being made in a very public manner; an event outside your control that impacts on your reputation (or, worse, one that was within your control); or a series of small problems that together add up to a sudden crisis.
Some comms teams also deal with a different kind of crisis: a formal investigation into your organisation; workers being kidnapped in the field; natural disasters (perhaps not so common for think tanks, but you never know!).
What both types of crisis have in common is that you can put plans in place. At this Wonkcomms breakfast event we will hear from Lizzie Shannon-Little who heads up the global communications team at Oxford Policy Management. She will take us through some examples of crises she has experienced in her professional life and the lessons she’s learnt. We’ll then move on to our usual round table discussion.